FAQs

Frequently asked questions

What is chai?

The word “chai” literally means “tea” in Hindi, a prominent language in India. Traditionally, chai is a delicious black tea drink, made with milk, spices, and sweetened with sugar. Naani’s Authentic Chai is our family’s recipe—with Assam black tea, real spices, milk (whole or oat), and just enough sugar to bring out the spices and authentic taste.

What is chai?

The word “chai” literally means “tea” in Hindi, a prominent language in India. Traditionally, chai is a delicious black tea drink, made with milk, spices, and sweetened with sugar. Naani’s Authentic Chai is our family’s recipe—with Assam black tea, real spices, milk (whole or oat), and just enough sugar to bring out the spices and authentic taste.

Is Naani's a chai latte?

Naani’s Authentic Chai is a ready-to-drink chai latte style drink—real tea plus real spices with milk, already blended so you can pour and enjoy. Enjoy it with whole milk or oat milk!

Is Naani's a chai latte?

Naani’s Authentic Chai is a ready-to-drink chai latte style drink—real tea plus real spices with milk, already blended so you can pour and enjoy. Enjoy it with whole milk or oat milk!

Is Naani's a finished drink or a concentrate?

Naani’s Authentic Chai is a premium, ready-to-drink chai with real spices and just enough real cane sugar to bring out the authentic taste. It is not a concentrate—take Naani’s on-the-go for a bottled authentic chai experience anytime, anywhere!

Is Naani's a finished drink or a concentrate?

Naani’s Authentic Chai is a premium, ready-to-drink chai with real spices and just enough real cane sugar to bring out the authentic taste. It is not a concentrate—take Naani’s on-the-go for a bottled authentic chai experience anytime, anywhere!

Is Naani's low sugar?

Yes—Naani’s is low in sugar compared to many bottled chai drinks and concentrates, with sweetness designed to support (not cover up) the spices.

Is Naani's low sugar?

Yes—Naani’s is low in sugar compared to many bottled chai drinks and concentrates, with sweetness designed to support (not cover up) the spices.

Is there a dairy-free version?

Yes—Naani’s Authentic Chai Oat Milk version is a vegan/plant-based, ready-to-drink oat milk chai—made with real Assam tea and real spices. Creamy, satisfying, and balanced (not syrupy). Perfect for an iced chai or warmed up as a dairy-free chai latte.

Is there a dairy-free version?

Yes—Naani’s Authentic Chai Oat Milk version is a vegan/plant-based, ready-to-drink oat milk chai—made with real Assam tea and real spices. Creamy, satisfying, and balanced (not syrupy). Perfect for an iced chai or warmed up as a dairy-free chai latte.

How do I drink it?

Drink Naani's cold out of the refrigerator, pour Naani’s over ice for an iced chai, or warm it up for a cozy chai latte.

How do I drink it?

Drink Naani's cold out of the refrigerator, pour Naani’s over ice for an iced chai, or warm it up for a cozy chai latte.

Why does Naani's Authentic Chai have settling at the bottom?

Because we use real spices and no preservatives, it is common for Naani’s Authentic Chai to have some natural settling at the bottom. Please shake the bottle well and enjoy!

Why does Naani's Authentic Chai have settling at the bottom?

Because we use real spices and no preservatives, it is common for Naani’s Authentic Chai to have some natural settling at the bottom. Please shake the bottle well and enjoy!

Do I need to refrigerate my Naani's Authentic Chai?

Naani’s Authentic Chai is shelf-stable when unopened and the case should be stored in a cool, dry place. Once the bottle is opened, refrigerate any unused portion and consume within 14 days. For the best taste experience, we recommend shaking the bottle before drinking and enjoying it cold or warming it up in your favorite mug!

Do I need to refrigerate my Naani's Authentic Chai?

Naani’s Authentic Chai is shelf-stable when unopened and the case should be stored in a cool, dry place. Once the bottle is opened, refrigerate any unused portion and consume within 14 days. For the best taste experience, we recommend shaking the bottle before drinking and enjoying it cold or warming it up in your favorite mug!

What's in the proprietary Naani's Spice Blend?

While we cannot share exactly what’s in Naani’s Chai Spice Blend, we can say that it is a mix of the spices typically known as “warming spices.” We understand that there are allergies to certain spices, so we do want to note that Naani’s Authentic Chai does not contain mustard. The spices used in Naani's have been shown to help with digestion, immune function, and even inflammation.

What's in the proprietary Naani's Spice Blend?

While we cannot share exactly what’s in Naani’s Chai Spice Blend, we can say that it is a mix of the spices typically known as “warming spices.” We understand that there are allergies to certain spices, so we do want to note that Naani’s Authentic Chai does not contain mustard. The spices used in Naani's have been shown to help with digestion, immune function, and even inflammation.